There are four things to try when your Google Assistant won’t play your movies.
Check Your Google Assistant Permissions For Playing Movies
When Google Assistant isn’t able to play movies, the first thing you should check is whether it has the correct permissions. On an Android phone, permissions are the way that you can allow an app to access various things like your microphone, local storage, and your contact information. Google Assistant needs access to your microphone, at a bare minimum, to be able to hear your voice commands. However, it also needs access to a variety of other permissions to carry out all the tasks that it’s capable of doing. Here’s how to check and adjust Google Assistant permissions:
Make Sure You’re Using The Right Google Account For Movies
Google Assistant is designed to play movies from Google Play Movies right out of the box without any cumbersome linking process. However, you need to use the same Google account for Google Assistant that you’re using for Google TV. If you have multiple Google accounts, and there’s a mismatch between Google Assistant and Google TV, that can cause problems. Here’s how to check what Google accounts you’re using for Google Assistant and Google Play Movies, and change them if necessary:
Link Your Google Account To Your Movie Services
Google Assistant can play movies from a large number of sources, but it only works if you have linked each streaming service to your Google account. Most services have to be linked, including streaming services like Netflix and HBO. Here’s how to link a movie streaming service to Google Assistant:
Restore Your Google Assistant To Its Factory Original State
If Google Assistant still can’t play movies, even after you have checked its permissions and linked your movie streaming accounts, then there may be a problem with your Google app. Google Assistant relies on the Google app to function, so any corrupt data in the Google app, or a bug in a recent update, can cause problems. In some cases, restoring your Google app to the state it was in when you first got your phone will allow it to play movies again. This is especially likely if your Google Assistant used to play movies, and it stopped after you performed a recommended update. Here’s how to restore your Google Assistant: