Recover the 3DS PIN With Your Secret Question
First, try recovering the PIN by entering the answer to the secret question you supplied when you set up the parental controls. Examples include, “What was your first pet’s name?” or “What is your favorite sports team?”
Use the Recovery Email to Reset the 3DS PIN
If you registered an email address for use with parental controls when you first set up the feature, you can get a PIN primary key so that you can reset your PIN even if you forget it as well as the answer to your secret question.
Reset the 3DS PIN Using an Inquiry Number
If you forgot your PIN, the answer to your secret question, and you didn’t register an email address for use with parental controls, you need to get an Inquiry Number from Nintendo.
Why Reset Your Nintendo 3DS PIN?
When you first set up parental controls on your child’s 3DS, you were instructed to choose a PIN that was easy to remember but not easy enough for a kid to guess. If you need to change the parental settings on your Nintendo 3DS and you’ve forgotten the PIN, you can recover it or reset it.
