What to Do When You Can’t Get Connected to RCN
No one else seem to be having trouble like you are? Then the problem is most likely on your side of things. Try these troubleshooting tips to help uncover what’s going on.
Do all devices have wires and cables properly plugged in between devices? Is something blocking internet signals inside the home? Is your Wi-Fi connection working properly? Does the internet modem display any error messages? Is the power to your home or neighborhood working?
Poor connections. Indicator lights will tell you if a cable box is properly plugged in and functioning. Remote control battery issues. Manually turn on your TV and cable box, then use the remote to turn it off. If it doesn’t work, replace the batteries and try again. Input issues. If you’ve recently used the TV to play a DVD or get some gaming in, you might just need to change the Input back to TV. A poor HDMI connection.
Confirm other electrical devices aren’t creating problems with the modem: Is it located too close to computers, monitors, appliances or other electrical devices? Try rebooting your modem. Try rebooting your cable box.
