How to Tell if PayPal Is Down
If you think PayPal is down for everyone and not just you, try these simple steps to check if you’re correct. If no one else is reporting a problem with PayPal, then the problem is likely something on your side.
What to Do When You Can’t Connect to PayPal
There are a few things you can try if PayPal seems to be working fine for everyone else, but not you.
Check Your Internet Connection
If nothing has fixed PayPal for you, you may have a problem with your internet connection. One such issue can be when you have too many devices using up your network bandwidth eventually slowing down your internet so you can’t use it, but it can be more complicated than that. Contact your ISP to gain further help.
PayPal Error Messages
PayPal can display standard HTTP status code errors such as 500 Internal Server Error, 403 Forbidden and 404 Not Found, but it can also display specific error codes exclusive to PayPal. Here are some of the most common ones.
PA_Long_Error_Authentication: This means you’ve incorrectly entered your username or password. Re-enter them and it should work.PA_Long_Error_User_Restricted or PA_Long_Error_User_Locked_Or_Inactive: Your account has been disabled or restricted. Contact PayPal to investigate why this has occurred. We’re sorry, but we can’t send your payment right now: This can be either because PayPal is overloaded right now, or because of a problem with your payment method. Try a different card if possible, or wait until later.
If the problem still isn’t solved, try waiting it out. When PayPal is in heavy demand, it can throw up these error messages when the issue is on the app or website’s end, not yours.
