It could be that the entire service is down or it might mean that there’s a problem with your computer. It can sometimes be difficult to know whether there’s a GoDaddy outage or if the problem is just with you, but there are usually some key signs that it’s one or the other.
How to Tell If GoDaddy Is Down
If you think GoDaddy is down for everyone, try these steps:
What to Do When You Can’t Connect to GoDaddy
There are several things you can try if GoDaddy and its services seem to be working fine for everyone else but you: While you’re on Twitter, check GoDaddy’s Twitter account for any updates on whether GoDaddy is down. You can tweet them with your issues too if you want further assistance. If you can’t open Twitter either, and other sites like YouTube or Google are also down, then the problem is likely on your end or with your ISP. If no one else is reporting issues with GoDaddy, then the problem likely lies on your end. If nothing has worked yet, you’re probably dealing with an internet problem. For example, there may be an issue with your ISP’s ability to connect to GoDaddy based websites right now, or there may be a bigger problem afoot. Contact your ISP to request further help.
GoDaddy Error Messages
As a web hosting and email provider, GoDaddy tends to use standard HTTP status code errors. It’s worth being reminded of the most important ones.
401 - Authentication Required. You need a username and password to log into the particular page.403 - Forbidden. You don’t have permission to view the chosen file or folder.404 - Not Found. The web page you’re trying to access doesn’t exist.
Like with all online services, if GoDaddy is down with a message about some sort of maintenance, then waiting it out is all you can do. Sometimes this maintenance impacts every GoDaddy user, but sometimes it’s just a small portion. This is especially true with web hosting where certain servers can have issues rather than the entire service.
