How to Reset Your iCloud Mail Password

There are different steps for recovering a forgotten iCloud Mail password depending on whether you have extra security set up. You should start with these instructions: Jump to the next set of instructions depending on the page you see.

Select the Information You Want to Reset

If you land on a page with the heading “Select what information you want to reset,” follow these steps to reset your password:

Enter the Recovery Key

You’ll see this screen only if you set up your Apple ID with two-step verification.

Get an email: Select this option if you have access to the email address you used to set up the account.Answer security questions: Select this option if you can provide answers to the security questions created when you set up the account.

If you chose Answer security questions, select Continue. You are asked to confirm your birthday, then you are asked to answer the two security questions set up with your account. Select Continue.

Change Your Apple ID Password With Two-Factor Authentication

If you set up two-factor authentication, you can reset your Apple ID password from a trusted device.

iOS Two-Factor Authentication

Here’s how to change your Apple ID password using two-factor authentication on an iOS device (iPhone, iPad, or iPod touch):

macOS Two-Factor Authentication

Here’s how to change your Apple ID password using two-factor authentication on a Mac desktop or laptop computer:

How to Recover a Lost Apple ID Recovery Key

If you don’t know your Recovery Key, create a new one to replace the old one. You need this key to log in to an untrusted device with your Apple ID when two-step authentication is enabled. In macOS Mojave (10.14) or earlier, select iCloud > Account Details > Security, then select Change Password.

How to Use an Account Recovery Contact

If you’re running iOS 15, iPadOS 15, or macOS Monterey (10.12), you have another option to access your iCloud if you lose the login information. An account recovery contact lets you designate a trusted contact who will confirm who you are to let you get into your settings.