What Does Netflix Error Code NW-1-19 Mean?
If you’re receiving the Netflix error code NW1-19, that usually means you’ve lost your internet connection. Without an internet connection, Netflix cannot stream the television show or movie you want to watch. However, it’s also possible that your internet provider doesn’t allow streaming, which could be a common problem if you’re using a public internet connection. Be sure you’re allowed to use your connection for streaming before trying any of the other troubleshooting steps below. If not, switching to a network where streaming is allowed should restore it.
Why Is Netflix Saying No Internet Connection?
Your connection to the internet has been lost. If you’re on a network where streaming is allowed, it could be because there is a service outage with your internet provider or because you’re having hardware issues. It may even be something as simple as a software glitch that’s keeping your Netflix app from connecting. Regardless of the culprit, there are a few things you can try to get your streaming device reconnected so you can reaccess Netflix.
How Do I Reset My Internet Connection on Netflix?
If you’ve received Netflix error code NW-1-19, it’s because you’re not connected to the internet. Here are some things that might get you reconnected so you can get back to watching your Netflix choices. If the internet is out in your area, you can troubleshoot the problem or wait until your provider restores the service and then try Netflix again. In most streaming devices (Like the Apple TV), there’s an option in Settings to Restart the device. On some devices, like the Roku, you can use the accompanying remote to start the device. For example, on the Roku remote, press the Home button five times, press the Up arrow, Rewind, and Fast Forward. That should restart the device. If your device doesn’t have that option, the manufacturer’s website should have information that tells you how to restart the device correctly. Once everything is powered back on and connected again, try Netflix on this new connection.
