The Code 31 error will almost always display in the following way: Your screen might look like this: Details on Device Manager error codes like Code 31 are available in the Device Status area in the device’s properties. The Code 31 error could apply to any hardware device in Device Manager, but most Code 31 errors appear on optical drives like CD and DVD drives. Any of Microsoft’s operating systems could experience a Code 31 Device Manager error including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and more.
How to Fix a Code 31 Error
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If you’re not interested in fixing this Code 31 problem yourself, there are more options available to fix your computer, plus help with everything along the way like figuring out repair costs, getting your files off, choosing a repair service, and a whole lot more. Undo the change if you can, restart your PC, and then check again for the Code 31 error. Open Device Manager and access the Action > Add legacy hardware screen. Start the wizard and select Install the hardware that I manually select from a list (Advanced). Click through the steps and choose Network adapters > Microsoft > Microsoft ISATAP Adapter from the list. It’s also possible that the device is not compatible with this version of Windows. Check the Windows Hardware Compatibility List to be sure.
