The iPhone gets stuck on the Apple logo screen when there’s a problem with the operating system or the phone’s hardware. It’s hard for the average user to pinpoint the cause of the problem, but there are a few common causes:

Problems when upgrading to a new version of iOS. Problems with jailbreaking the phone. Running a beta version of iOS that has expired. Problems when transferring data from an older device to a new one. Hardware damage to the internals of the iPhone.

If your iPhone has been stuck on the Apple logo screen for a long time (think 20-30 minutes or longer) and the progress bar hasn’t change, there are three basic steps you should try to fix it.

Get Help From Apple

If you tried all the above steps and your iPhone is still stuck at the Apple logo, it’s time to consult the experts. Make an Apple Store appointment using the app to get in-person support or contact Apple Support online.