Causes of PlayStation 4 Turning off by Itself
The reasons a PlayStation 4 might turn off when you don’t want it to can be trivial or catastrophic. The PlayStation 4 may be overheating, have corrupted firmware or weak soldering of internal components, a bad hard drive, or just dust or dirt on the switch. Follow these steps to try to fix it yourself before you start a service ticket.
How to Fix a PlayStation 4 Turning off by Itself
Because the causes are varied, so are the fixes. Try the following troubleshooting steps to see if you can get your PlayStation 4 working like it should. It’s also possible that the firmware you’re currently running is corrupt, and you may need to install a new one with an external drive. Use Sony’s step-by-step instructions to do this. How you access your hard drive depends on which model you own:
PlayStation 4: Slide the cover off of the top-left side of the console.PlayStation 4 Slim: Slide off the cover on the back of the console.PlayStation 4 Pro: Turn the console upside-down and remove the cover from the back.
