It’s frustrating but there are often solutions you can try to get back to your show.

What Causes Disney Plus Error Code 42?

If you encounter error 42 on Disney Plus, your device is having trouble connecting with Disney’s servers. There could be a few reasons on both sides why this happens:

Problems with your streaming deviceProblems with your internet connectionYour internet connection is too slow.Disney’s servers are overwhelmed.

The Disney Plus servers can get overloaded when too many people are watching at once, like when a new episode of a popular show drops. If you’re trying to watch Disney Plus in 4K, your internet connection may not be fast enough to stream in Ultra HD. Sometimes, you just have to wait for Disney’s team to fix the issue. Sometimes, though, there are issues on your side that you can quickly fix to get back to your show.

How to Fix Disney Plus Error Code 42

Follow each step below in order until Disney Plus is working properly: